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Shipping & Delivery
Our Delivery Promise
1. Free delivery on orders over $75
2. Free express shipping on all Australian orders over $125. Orders containing flammable items are restricted to standard shipping if delivered outside of Victoria.
3. Level 3 Adore Rewards members receive Free Express Shipping on orders $75+.
Order Processing & Dispatch
As we’ve transitioned, we have had a delay in getting your order to you. We sincerely apologise and are doing everything we can to get your order to you as soon as we can. Your next communication from us will be your shipping confirmation.
The delivery timeframes below apply after your order has been dispatched.
Delivery Options
| Shipping Method | Location | Cost | Delivery Timeframe |
|---|---|---|---|
| Same-Day Delivery | Select postcodes in Melbourne | $10.95 | Temporarily Unavailable |
| Express Shipping | Metro (VIC, NSW, QLD, SA, ACT, TAS) | FREE on orders $125+ or $9.95 | 1-3 business days |
| Metro (WA, NT) | 3-4 business days | ||
| Regional/Remote | 2-8 business days | ||
| Standard Shipping | Metro (VIC, NSW, QLD, SA, ACT, TAS) | FREE on orders $75+ or $7.95 | 2-5 business days |
| Metro (WA, NT) | 4-5 business days | ||
| Regional/Remote | 3-11 business days |
Important Information
Delivery timeframes are estimates provided by our delivery partners and may vary depending on your location.
Business days do not include weekends or Victorian public holidays.
Orders placed after daily dispatch cut-off times will be processed the next business day.
Orders containing flammable items may be restricted to Standard Shipping outside Victoria due to transport regulations.
Frequently Asked Questions
Shipping
Lost Parcel
Click & Collect
Adore Beauty Acknowledges the Woiwurrung language group of the Eastern Kulin Nations as the Traditional Owners of the land our Customer Fulfillment Center and Head Office conduct our business operations on. We would like to extend that Acknowledgement and Respect to all First Nations People and Elders across Australia as our parcels travel across their land, air and water. We recognise First Nations Peoples continuous relationship and connection to Country and at Adore Beauty we commit to treading lightly on the land our parcels travel. We pay our respects to Elders past, present and future.
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